Delivery

All of the information regarding delivery of your orders is detailed below, please contact me if you still have any questions

Delivery lead times:

My ranges include items that are made to order as well as items that are in stock and ready to ship. As such the delivery lead time varies significantly, each individual product page details the lead time (please refer to the 'delivery' section on the product page) and this will be repeated during the checkout when you choose your delivery option.

Please note, the quoted delivery lead time is fully inclusive of the time it takes for me to make and dispatch the item as well as the transit time that the courier or postal service aims to deliver.

Delivery cost:

Standard shipping within the UK is FREE, there is an additional surcharge if you opt for express delivery, this will be detailed during checkout.

All items are posted via Royal Mail, express delivery is sent using ‘Royal Mail Special delivery – guaranteed by 1pm’.

For ready made items that are available for next day delivery this is only possible for orders placed by Midday.

For items that are made to order selecting express delivery will save you 1 day on the overall lead time, this will be detailed during checkout.

International orders:

Lead times and costs vary significantly depending on your location. When you get to the checkout you will see an estimated lead time along with the cost. This is calculated based on the delivery address you have detailed during the checkout process.

We offer standard and express delivery options to suit your requirements/budget

Please note, some countries will apply import duties and fees. You as the customer are responsible for covering any duty fees applied by your country upon delivery.

This is particularly relevant for members of the EU as VAT fees have been introduced since the UK's exit from the EU. These fees often come with a significant admin fee payable to the courier or postal carrier. Please be aware of this prior to ordering.